ScS Careers

Online Sales Professional


Job Details


Head Office - Online Sales

Contract Type


Working Pattern

Full Time


£16,639 with an OTE of £30,000

Closing Date

28/06/2021 11:00

Role Profile

An exciting opportunity has arisen for an Online Sales Professional at ScS, one of the UK’s leading sofa, carpet specialists.  For over 100 years ScS have been providing customers with an excellent customer experience, selling beautiful products with outstanding value, quality and choice.

With around 1,700 team members contributing to the success of our company, ScS is a diverse and vibrant place to work. We understand that our people are key to creating a thriving business. We are recognised as ‘Excellent’ by Trustpilot, and are the only furniture and flooring retailer with over 230,000 Trustpilot reviews from our customers!

We are passionate about our online sales people who are trusted specialists, offering expert guidance and support to our customers over the phone.  Contact centre sales experience is advantageous but not always necessary for the right person with the potential to succeed.

Your role

Our Online Sales Professionals are responsible for managing ScS customers through the online sales journey converting their online commitments to purchase into confirmed sales.  Handling inbound and outbound calls as well as Live Chat you will proactively promote a range of products to match every customers needs.

You should be able to:

  • Provide an excellent customer experience, helping customers to choose the perfect addition to their home
  • Achieve personal and team sales targets
  • Easily build rapport and confidently seek to understand each customer’s needs over the phone
  • Strive to meet KPIs to develop your personal performance
  • Flexibility to work evenings and weekends
  • Live by our company ‘RIGHT’ values (Responsive, Inclusive, Get it Right, Hard Working, Trusted)

Your qualities

Whilst sales experience can be helpful, finding the right person is our goal. If you are hardworking, target driven and focussed on getting things right first time then we’d love to hear from you. 

Your benefits

  • This role attracts realistic on target earnings of £30,000 with a minimum basic salary of £16,321
  • This generous UNCAPPED commission package is based upon personal sales, which means you are in control of your earnings
  • Guaranteed earnings in your first 3 months
  • Show stopping incentives
  • Terrific discounts from major High Street retailers and holiday companies, gym membership discounts and much more
  • Employee Assistance Programme (EAP)  
  • Long service annual leave benefits
  • Cycle to work scheme
  • Share incentive plan (S.I.P)
  • Generous Staff Discounts on our beautiful Sofa, Carpets & Furniture range
  • Career Progression
  • Company Pension Scheme
  • Life Assurance

Apply today… you’ll be in good company!




Your place in our world

Online Sales Manager
Online Sales Professional